Important Notice: Effective April 1, 2026
Optum in conjunction with UnitedHealthcare Community Plan will no longer be available as a Healthy Louisiana Plan. Healthy Louisiana members currently enrolled in UnitedHealthcare will continue to receive services through UnitedHealthcare through March 31, 2026. For more information, please refer to Informational Bulletin 26-3
Lousiana Medicaid Provider Manual
Coordination of Care Checklist
Dialectical Behavior Therapy (DBT) Billing Guidelines
State Resources
Louisiana Department of Health’s COVID-19 Website
Medicaid Updates for Providers
Louisiana Department of Health Informational Bulletins
American Rescue Plan Act (ARPA) Provider Incentive Program
Authorization for Electronic Funds Transfer (ACH)
LA Medicaid - APRA All MCO Memo
MCO Invoice: American Rescue Plan Act of 2021 (ARPA) Provider Incentives
UHC ARPA Incentive EBP Payment Coversheet
All authorizations for Psychiatric Residential Treatment Facilities, Mental Health Inpatient, and Residential Substance Abuse must be requested by calling 1-866-675-1607. For additional information, please review the Provider Quick Reference Guide for LA Medicaid.
Additional information and forms are available, including psych/neuropsych testing guidelines, credentialing plans, and Disability Solutions Manual, on the Provider Express Guidelines/Policies & Manuals and Optum Forms pages.
Schedule an online HIPAA-compliant appointment with a member of our Outpatient Care Engagement team.
Louisiana Crisis Response System Fact Sheet
Assist those in crisis in Louisiana: details in Top of Mind
Healthy Louisiana Adverse Incident Form
Healthy Louisiana Adverse Incidents Reporting Reminder
Healthy Louisiana Provider Adverse Incident Training
The new NILC roster submission process will take effect 10/31/23. Please review the NILC Roster Submission Training Deck for directions on how to submit your NILC roster.
NILC Roster Submission Training Deck
LA UHCCP: ACT 503 Implementation Training
Louisiana Department of Health Behavioral Health Provider Manual