Welcome Louisiana Providers
Provider Manuals
Lousiana Medicaid Provider Manual
Other Resources
Coordination of Care Checklist
Dialectical Behavior Therapy (DBT) Billing Guidelines
State Resources
Louisiana Department of Health’s COVID-19 Website
Medicaid Updates for Providers
Louisiana Department of Health Informational Bulletins
American Rescue Plan Act (ARPA) Provider Incentive Program
Authorization for Electronic Funds Transfer (ACH)
LA Medicaid - APRA All MCO Memo
MCO Invoice: American Rescue Plan Act of 2021 (ARPA) Provider Incentives
UHC ARPA Incentive EBP Payment Coversheet
All authorizations for Psychiatric Residential Treatment Facilities, Mental Health Inpatient, and Residential Substance Abuse must be requested by calling 1-866-675-1607. For additional information, please review the Provider Quick Reference Guide for LA Medicaid.
Additional information and forms are available, including psych/neuropsych testing guidelines, credentialing plans, and Disability Solutions Manual, on the Provider Express Guidelines/Policies & Manuals and Optum Forms pages.
Outpatient Care Engagement
Schedule an online HIPAA-compliant appointment with a member of our Outpatient Care Engagement team.
Louisiana Commercial-Specific Resources
Louisiana Crisis Response System
Louisiana Crisis Response System Fact Sheet
Assist those in crisis in Louisiana: details in Top of Mind
Louisiana Medicaid Provider Enrollment
Louisiana Medicaid-Specific Resources
Provider Announcements
- Changes to Followup Care after Hospitalization
- New member incentive for completing follow-up appointments after hospitalization - new
- ATLAS (Addiction Treatment Locator, Assessment and Standards Platform)
- Changes to the Authorization Process for UnitedHealthcare Community Plan Mental Health Rehabilitative Services
- LA Office of Behavioral Health (OBH) regional provider tours October 3 -
October 11 - LA MHR Portal Form Enhancement
- New Enrollment Requirements for All UnitedHealthcare Community
Plan Providers - Substance Abuse and Mental Health Service Administration (SAMHSA) DEA X Waiver Training
- LDH Notice Class Action Lawsuit_20211011
- People's Health Changes for 2024
General Information
- Behavioral Health Adult and Youth Crisis Response Services Billing Training
- ABA Cultural Competency Training - 2024
- Behavioral Health Crisis Services Contracting Training
- Changes to Billing for SUD IOP Program Treatment (ASAM 2.1)
- Cultural Competency Training Presentation
- Cultural Competency Training Resources
- MHR Prior Auth FAQ
- Member Choice Form Memo—effective September 1, 2018
- LA MHR Prior Authorization Training
- MHR and EBP Prior Authorization Requirement Flyer—effective September 1, 2018
- Personal Care Services Contracting and Billing
- Provider Quick Reference Guide for LA Medicaid
Louisiana Medicaid-Specific Resources
- HIPPA Release Fax Request
- Quick Reference Guide: LA Medicaid
- Tips to address the SAA HEDIS© Measure
- Resources for screening and engaging members with substance use disorder
Healthy Louisiana Audit Tools
- Provider Network Monitoring Tool Element
- LA DOJ CCM Monitoring Tool
- ABA Provider Quality Monitoring Tool
- Organizational Provider Site Audit Tool
- Clinical Pratice Guidelines Record Tool
Provider Quality Monitoring Record Tools
- Behavioral Health Crisis Care
- Community Brief Crisis Support
- CORE
- Community Psychiatric Support and Treatment Psychosocial Rehabilitation
- Crisis Stabilization
- Mobile Crisis Response
- Opioid Treatment Program
- Personal Care Agency
- Psychiatric Residential Treatment Facility
- Substance Use Disorder ASAM Level 1
- Substance Use Disorder ASAM Level 2.1
- Substance Use Disorder ASAM Level 2-WM
- Substance Use Disorder ASAM Level 3.1
- Substance Use Disorder ASAM Level 3.2-WM
- Substance Use Disorder ASAM Level 3.3
- Substance Use Disorder ASAM Level 3.5
- Substance Use Disorder ASAM Level 3.7
- Substance Use Disorder ASAM Level 3.7-WM
- Therapeutic Group Home
Adverse Incident Reporting
Healthy Louisiana Adverse Incident Form
Healthy Louisiana Adverse Incidents Reporting Reminder
Healthy Louisiana Provider Adverse Incident Training
Archived Documents
- Behavioral Health Provider Training Q&A
- Behavioral Health Service License Rule Revisions
- Billing Aid for Crisis Intervention Services
- Billing Training Presentation
- CMS 1500 Billing Aid
- Evidence-Based Practices Billing Guide
- Integration of Assertive Community Treatment (ACT) and Individual Placement and Support (IPS) Services
- Evidence-Based Practices Billing Training Deck
- Integration of Physical Health and Behavioral Health
- LA Behavioral Health Provider Training Deck
- LA Provider Appeal and Reconsideration Information
- Level of Care Guidelines Provider Notification
- License Level Memo
- Medicaid Billing Guidelines for Medicare Psychiatric Days Exhausted
- Member Rights and Responsibilities
- Mental Health Rehabilitation (MHR) Billing Reminder
- Mental Health Rehabilitation Redesign Billing Guidance
- Newsletter for LA Providers - November 2017
- Newsletter for LA Providers - November 2018
- Post Discharge Provider Education Material
- Prior Authorization Requirement for Peer Support Services Training
- Timely Access to Care
The new NILC roster submission process will take effect 10/31/23. Please review the NILC Roster Submission Training Deck for directions on how to submit your NILC roster.
NILC Roster Submission Training Deck
LA UHCCP: ACT 503 Implementation Training
Louisiana Department of Health Behavioral Health Provider Manual