These plans provide an overview of Optum Behavioral Health policies for provider credentialing, recredentialing and ongoing monitoring. The process described in these plans will be initiated only after we make a preliminary determination that we want to pursue contracting or re-contracting with the applicant. Please review for more information.
Initial Credentialing Status
Individual providers – Using the Initial Credentialing Status Toolbar you can easily track the status of your online submission as it moves along the approval process. Log into the secure transactions area of Provider Express, hover over My Practice Info >> My Network Status >> click on Check Initial Credentialing Status.
Agency or Group Practice – contact Network Management at (877) 614-0484
Facility – contact Network Management at (877) 614-0484
Autism/ABA - contact Network Management at 877-614-0484
State-Specific Provider Information
Arizona Network Availability – 4/13/23
Optum Behavioral Health is limiting additions to our Arizona Medicaid network. Click here for more information.
We are only accepting new Medicaid network participation request forms for:
- Autism / Applied Behavior Analysis (ABA) / Board Certified Behavior Analyst (BCBA) and Autism Diagnostic Service providers in areas where we have a network need
- Providers joining an existing participating group(s)
Our commercial and Medicare Advantage networks remain open to all types of behavioral health providers.
State-Specific Provider Information information for UBH/Optum network providers to aid in working with members