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Welcome Arizona Behavioral Health Providers 

Outpatient Care Engagement 

Schedule an online HIPAA-compliant appointment with a member of our Outpatient Care Engagement team.

Medicaid Prior Authorization information

August 1 2025 changes to code 2014 and 2017 requirements Quick Reference Guide.
Submit a prior authorization request using the community-based services request form.

Network Manual
2024 Timileness Studies Training
Standard Clinical Criteria
Best Practice Guidelines
24/7 Benefit Info for member crisis treatment
Coordination of Care flyer
Coordination of Care checklist

Additional information and forms are available, including psych/neuropsych testing guidelines, credentialing plans, and Disability Solutions Manual, on the Provider Express Guidelines/Policies & Manuals and Optum Forms pages.

Optum Behavioral Health is limiting additions to our Arizona Medicaid network.


We are only accepting new Medicaid network participation request forms for:

  • Autism / Applied Behavior Analysis (ABA) / Board Certified Behavior Analyst (BCBA) and Autism Diagnostic Service providers in areas where we have a network need
  • Providers joining an existing participating group(s)

Our commercial and Medicare Advantage networks remain open to all types of behavioral health providers.