Contact Us
For member-related inquiries, please call the Customer Service number on the back of the member’s insurance card for:
- Eligibility
- Plan inquires
- Benefits
- Authorizations
- Claims
Optum Pay
Call 1-877-620-6194 with inquiries related to:
- Enrollment in Optum Pay for electronic payments
- Registration or access to the Optum Pay website
- Access to your electronic payment remittance advice (PRA) statements
Provider Services
Call 1-877-614-0484 with inquiries related to:
- Credentialing and recredentialing
- Contracting and fee schedules
- Network status
- Provider demographic changes
Alabama (AL)
Alaska (AK)
Arizona (AZ)
Arkansas (AR)
California (CA)
Colorado (CO)
Connecticut (CT)
Delaware (DE)
District of Colombia (DC)
Florida (FL)
Georgia (GA)
Hawaii (HI)
Idaho (ID)
Illinois (IL)
Nevada (NV)
New Hampshire (NH)
New Jersey (NJ)
New Mexico (NM)
New York (NY)
North Carolina (NC)
North Dakota (ND)
Ohio (OH)
Oklahoma (OK)
Oregon (OR)
Pennsylvania (PA)
Puerto Rico (PR)
Rhode Island (RI)
South Carolina (SC)
South Dakota (SD)
Tennessee (TN)
Texas (TX)
Utah (UT)
Vermont (VT)
Virgin Islands (VI)
Virginia (VA)
Washington (WA)
West Virginia (WV)
Wisconsin (WI)
Wyoming (WY)
Support for the UnitedHealthcare provider site (www.uhcprovider.com)
Email or call 1-866-842-3278 and choose option 1. Call center is open Monday–Friday 7 a.m.–9 p.m (CST).