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Welcome Applied Behavior Analysis Providers 

The enhanced process in the Provider Express secure portal allows you to:

  • Verify coverage and eligibility
  • Request ABA assessments and services
  • Submit additional information to the clinical team when it's requested
  • View real-time status updates 

You can do all this in one place by logging in with your One Healthcare ID


Learn in minutes

This 7-minute video walks you through the prior authorization submission steps. Click to begin. 



What to have ready for your prior authorization request submission 

The submission checklist QRG details what's needed for a request for services. Providing these details reduces additional  requests for information. 

  • Review the ABA clinical review requirements
  • Provider data: Name, address, NPI and TIN
  • Member data: Name, address and Member ID*
    *Member ID search is a feature in the optimized experience  

Submit an ABA prior authorization request

First time users: you will need a One Healthcare ID (OHID) to log in to the Provider Express secure portal to submit requests. Register here for a OHID. 


In-network providers, Log in to the secure portal:
1. Select 'Auths' from the upper right menu
2. Click the 'Auth request' tab
3. Choose 'Request a new authorization'
4. Select ABA Assessment or Treatment from the drop down
5. Complete the required fields and submit 

Out-of-network providers
ABA assessment requests begin here.
ABA treatment requests begin here. 

Frequently Asked Submission Questions

Where can I see authorization information?
Review the authorization details within the member census

Do you need more time to complete an ABA assessment?
Use the secure portal to update the end date for an ABA assessment, if needed

Has something clinical changed with a member?
Use the secure portal to submit a mid-authorization review 


About Applied Behavior Analysis

Applied Behavior Analysis (ABA) is an individualized form of behavioral therapy. All ABA services require prior approval.  

ABA services are commonly prescribed for individuals diagnosed with autism. ABA has been proven to help individuals diagnosed with autism gain new skills and reduce behaviors that negatively impact quality of life.

Most eligibility can be verified online by signing in to the secure provider portal or by calling the Behavioral Health number on the back of the member's ID card.  

Clinical Resources

State-specific resources 

Select state of service for specific forms and requirements 

Additional Resources 



For assistance

The contact us page can link you with a Provider Resource Advocate as well as resources who specialize in secure Provider Portal support.