Need help with the Provider Express secure portal?
The Technical Support team is available by chat or by calling
1-866-209-9320.
Welcome Applied Behavior Analysis Providers
Simplified ABA services are here!
All network and out-of-network providers can now request services and view authorizations in the secure portal. You’ll need a One Healthcare ID to use the portal.
The self-paced guide provides step-by-step instructions for how to register for a One Healthcare ID and access the portal for the first time.
Use the Provider Express secure portal to:
- Verify ABA Coverage and eligibility
- Request ABA assessment and treatment authorizations
- Submit additional information to the clinical team upon request
- View real-time status updates on your requests
Prior Authorization requests
Prepare your prior authorization request
Refer to our submission checklist QRG to ensure you have all the required information. A complete submission helps prevent processing delays.
- Review the ABA clinical review requirements
- Provider data: Name, address, NPI and TIN
- Member data: Name, address and Member ID*
This self-paced guide can help with how to:
Submit an authorization request in 5 steps
1. Select 'Auths' from the upper right menu
2. Click the 'Auth request' tab
3. Choose 'Request a new authorization'
4. Select ABA Assessment or Treatment from the drop down
5. Complete the required fields and submit
Clinical Resources
State-specific resources
Select state of service for specific forms and requirements
