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New Mexico Turquoise Care Applied Behavior Analysis
United Behavioral Health doing business as Optum, in partnership with its affiliate, UnitedHealthcare® Community Plan (UHCCP), is the selected managed care administrator for New Mexico Turquoise Care membership.
The process for requesting ABA services has gone digital
Effective November 18, 2024, the process for requesting ABA services has changed. Our new digital process saves time and is part of our commitment to making working with us easier.
What to have ready for your ABA request
Provider data: Name, address, NPI and TIN
Member data: Name, address and Member ID*
*Member ID search is a feature in the digital request.
Submit a digital ABA services request
Log in to the Provider Express secure portal
Select 'Auths' from the upper right menu
Click the 'Auth request' tab
Choose 'Request a new authorization'
Select ABA Assessment from the drop down menu
Complete the required fields and submit
Other ABA authorization submissions can be started here.
Other ABA treatment submissions can be started here.
Clinical Criteria
Forms
New Mexico Uniform Prior Authorization Form – PDF version
Resources
NM Turquoise Care ABA Network Quick Reference Guide
NM Turquoise Care ABA Provider Orientation TrainingContact Us
Please reach out to Victoria Martinez, Specialty Network Manager, at victoria.martinez1@optum.com to learn more about this network.