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New Mexico Turquoise Care Applied Behavior Analysis 

United Behavioral Health doing business as Optum, in partnership with its affiliate, UnitedHealthcare® Community Plan (UHCCP), is the selected managed care administrator for New Mexico Turquoise Care membership. 

The process for requesting ABA services has gone digital

Effective November 18, 2024, the process for requesting ABA services has changed. Our new digital process saves time and is part of our commitment to making working with us easier. 

Learn the new steps on your time


Our 7-minute BrainShark video has step-by-step instructions.
Click the mouse to begin. 



What to have ready for your ABA request 

Provider data: Name, address, NPI and TIN
Member data: Name, address and Member ID*
*Member ID search is a feature in the digital request.  

Submit a digital ABA services request 


Log in to the Provider Express secure portal
Select 'Auths' from the upper right menu 
Click the 'Auth request' tab
Choose 'Request a new authorization'
Select ABA Assessment from the drop down menu 
Complete the required fields and submit 


Other ABA authorization submissions can be started here.
Other ABA treatment submissions can be started here

Resources

NM Turquoise Care ABA Network Quick Reference Guide
NM Turquoise Care ABA Provider Orientation Training

Contact Us

Please reach out to Victoria Martinez, Specialty Network Manager, at victoria.martinez1@optum.com to learn more about this network.