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New Mexico Turquoise Care Applied Behavior Analysis
United Behavioral Health doing business as Optum, in partnership with its affiliate, UnitedHealthcare® Community Plan (UHCCP), is the selected managed care administrator for New Mexico Turquoise Care membership.
The process for requesting ABA services has gone digital
Effective November 18, 2024, the process for requesting ABA services has changed. Our new digital process saves time and is part of our commitment to making working with us easier.
Learn the new steps on your time
What to have ready for your ABA request
Provider data: Name, address, NPI and TIN
Member data: Name, address and Member ID*
*Member ID search is a feature in the digital request.
Submit a digital ABA services request
In-network providers, Log in to the secure portal:
1. Select 'Auths' from the upper right menu
2. Click the 'Auth request' tab
3. Choose 'Request a new authorization'
4. Select ABA Assessment or Treatment from the drop down
5. Complete the required fields and submit
Out-of-network providers
ABA assessment requests begin here.
ABA treatment requests begin here.
Clinical Criteria
Forms
New Mexico Uniform Prior Authorization Form – PDF version
Resources
NM Turquoise Care ABA Network Quick Reference Guide
NM Turquoise Care ABA Provider Orientation TrainingContact Us/Request to Join the Network
Please reach out to Victoria Martinez, Specialty Network Manager, at victoria.martinez1@optum.com to learn more about this network
