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Mass. General Brigham Health Plan

Mass General Brigham Health Plan is one of the selected managed care plans within the state of Massachusetts providing coverage to the MassHealth membership.      

Optum collaborates with Mass General Brigham Health Plan and is responsible for securing and managing the Autism/ABA Network for this initiative, effective 1/1/2019.  Your participation in our network helps to ensure access to comprehensive quality care for covered behavioral health services for enrolled members.

The process for requesting ABA services has gone digital

Effective November 18, 2024, the process for requesting ABA services has changed. Our new digital process saves time and is part of our commitment to making working with us easier. 

Learn the new steps on your time


Our 7-minute BrainShark video has step-by-step instructions.
Click the mouse to begin. 



What to have ready for your ABA request 

Provider data: Name, address, NPI and TIN
Member data: Name, address and Member ID*
*Member ID search is a feature in the digital request.  

Submit a digital ABA services request 


In-network providersLog in to the secure portal:
1. Select 'Auths' from the upper right menu
2. Click the 'Auth request' tab
3. Choose 'Request a new authorization'
4. Select ABA Assessment or Treatment from the drop down
5. Complete the required fields and submit 

Out-of-network providers
ABA assessment requests begin here.
ABA treatment requests begin here

Commerical ABA providers: ABA Assessment & Treatment Plan preferred electronic submission form

AllWays HealthPartners (formerly Neighborhood Health Plan of Massachusetts