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Hawaii QUEST ABA Program
The process for requesting ABA services has gone digital
Effective November 18, 2024, the process for requesting ABA services has changed. Our new digital process saves time and is part of our commitment to making working with us easier.
Learn the new steps on your time
What to have ready for your ABA request
Provider data: Name, address, NPI and TIN
Member data: Name, address and Member ID*
*Member ID search is a feature in the digital request.
Submit a digital ABA services request
Log in to the Provider Express secure portal
Select 'Auths' from the upper right menu
Click the 'Auth request' tab
Choose 'Request a new authorization'
Select ABA Assessment from the drop down menu
Complete the required fields and submit
Other ABA authorization submissions can be started here.
Other ABA treatment submissions can be started here.
United Behavioral Health (UBH), operating under the brand Optum, assumed management of the Medicaid autism program benefits for Hawaii QUEST Integration members with coverage through UnitedHealthcare Community Plan effective January 1, 2016.
To assist you in your participation in this program, learn more about the process for applying to the network, and the clinical protocols required in this unique network, please review the resource materials below.
- Hawaii QUEST ABA Provider Orientation
- Hawaii QUEST ABA Provider Quick Reference Guide
- Hawaii QUEST ABA Treatment Request Form and Guidelines
Contact Us/Request to Join the Network
Elianet Montejo Morell
elianet.montejo.morell@optum.com
