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NC Medicaid Research-Based Intensive Behavioral Health Treatment Program (RBI-BHT)
The process for requesting ABA services has gone digital
Effective November 18, 2024, the process for requesting ABA services has changed. Our new digital process saves time and is part of our commitment to making working with us easier.
Learn the new steps on your time
What to have ready for your ABA request
Provider data: Name, address, NPI and TIN
Member data: Name, address and Member ID*
*Member ID search is a feature in the digital request.
Submit a digital ABA services request
In-network providers, Log in to the secure portal:
1. Select 'Auths' from the upper right menu
2. Click the 'Auth request' tab
3. Choose 'Request a new authorization'
4. Select ABA Assessment or Treatment from the drop down
5. Complete the required fields and submit
Out-of-network providers
ABA assessment requests begin here.
ABA treatment requests begin here.
UnitedHealthcare Insurance Company, doing business as UnitedHealthcare Community Plan of North Carolina, is one of the selected managed care plans within the state of North Carolina providing coverage to the NC Medicaid membership. Optum has been selected by UnitedHealthcare Community Plan to manage the RBI-BHT network for NC Medicaid members effective 07/1/2021. Your participation in our network helps to ensure access to comprehensive quality care for covered behavioral health services for enrolled members.
To assist you in your participation in this program, learn more about the process for applying to the network, and the clinical protocols required in this unique network, please review the resource materials below.
Participation in this program requires enrollment with the state of North Carolina as first step, please visit the state’s website at https://www.ncdhhs.gov for enrollment information.
- NC Medicaid Research-Based Intensive Behavioral Health Treatment (RBI-BHT) Provider Orientation
- NC Medicaid Research-Based Intensive Behavioral Health Treatment (RBI-BHT) Provider Quick Reference Guide
Contact Us/Request to Join the Network
Call Provider Relations at 1-877-614-0484.
