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NE Heritage Health ABA Program 

The process for requesting ABA services has gone digital

Effective November 18, 2024, the process for requesting ABA services has changed. Our new digital process saves time and is part of our commitment to making working with us easier. 

Learn the new steps on your time


Our 7-minute BrainShark video has step-by-step instructions.
Click the mouse to begin. 



What to have ready for your ABA request 

Provider data: Name, address, NPI and TIN
Member data: Name, address and Member ID*
*Member ID search is a feature in the digital request.  

Submit a digital ABA services request 


Log in to the Provider Express secure portal
Select 'Auths' from the upper right menu 
Click the 'Auth request' tab
Choose 'Request a new authorization'
Select ABA Assessment from the drop down menu 
Complete the required fields and submit 


Other ABA authorization submissions can be started here.
Other ABA treatment submissions can be started here

UnitedHealthcare Community Plan, is one of the selected managed care plans providing coverage to Heritage Health enrollees in Nebraska. Optum has been selected by UnitedHealthcare Community Plan to develop and manage the ABA network for NE Heritage Health members, effective January 1, 2017.  

To assist you in your participation in this program, learn more about the process for applying to the network, and the clinical protocols required in this unique network, please review the resource materials below.

Contact Us/Request to Join the Network

Karen Keith, Specialty Network Manager
karen_keith@optum.com