Virginia Behavioral Health Provider Resources
Optum Network Manual
Clinical Criteria
Best Practice Guidelines
Coordination of Care (COC)
Provider Contract Provisions and Compliance Requirements
- Coming soon
Additional information and forms are available, including psych/neuropsych testing guidelines, credentialing plans, and Disability Solutions Manual, on the Provider Express Guidelines/Policies & Manuals and Optum Forms pages.
Medicaid-Specific Resources
Virginia Medicaid Provider Resources
Behavioral Health Toolkit for Medical Providers
CCC+ Provider Orientation (Dec. 2017)
Medallion 4.0 Provider Orientation – Medical and Family Access to Medical Insurance Security
Notice Regarding Changes to the Authorization Process for Virginia Community Mental Health Rehabilitative (CMHR) Services
Tips to address the SAA HEDIS® Measure
VA MHS Online Authorization Process FAQ’s
VA MHS Online Authorization Training Presentation
VA Member Freedom of Choice Form
VA MHS Request Form
VA UnitedHealthcare Community Plan, a CCC Plus Plan (Manual Addendum)
VA Bravo II Training for CSB’s
VA Bravo II Training for Crisis Providers
- May 9, 2024 - Medicaid MOU Provider Notification
- April 25, 2024 - Transition to Traditional Medicare as Primary Payer for Certain Claims
- Behavioral Health Enhancement
- Cardinal Care Provider Notification
- Crisis Continuum of Services Updates
- HCBS DMAS Guidance for Providers
- Management of Crisis Stabilization Services
- Medicaid Card front and back
- Medicaid FAMIS Card front and back
- MHS Portal Form Enhancement
- Project Bravo Billing Provider Crosswalk
- Project Bravo Frequently Asked Questions (FAQs)
- Project Bravo Phase II Billing Provider Crosswalk
- VA Mobile Crisis and Residential Services Updates