Schedule an online HIPAA-compliant appointment with a member of our Outpatient Care Engagement team.
Coordination of Care Checklist
Additional information and forms are available, including psych/neuropsych testing guidelines, credentialing plans, and Disability Solutions Manual, on the Provider Express Guidelines/Policies & Manuals and Optum Forms pages.
The VA MHS authorization and registration process has been enhanced.
You can now use the dashboard in the Provider Express secure portal to:
VA MHS Training - July 2025
VA MHS Auth Request: Login and Auth Inquiry
Behavioral Health Toolkit for Medical Providers
Medallion 4.0 Provider Orientation – Medical and Family Access to Medical Insurance Security
Notice Regarding Changes to the Authorization Process for Virginia Community Mental Health Rehabilitative (CMHR) Services
Tips to address the SAA HEDIS® Measure
VA MHS Online Authorization Training Presentation
VA Member Freedom of Choice Form
VA MHS Request Form
VA UnitedHealthcare Community Plan, a CCC Plus Plan (Manual Addendum)
VA Bravo II Training for CSB’s
VA Bravo II Training for Crisis Providers