Surest Health Plans

Resources

• Access upcoming Surest webinars to get important Surest information on the spot and participate in interactive, chat-based Q&As.
• View recordings of the latest Surest webinars.
• To access the health plan’s supplement to the UnitedHealthcare Administrative guide, visit the Surest Provider Guide
• Use the digital enhancements on the UHC provider portal
• Your feedback is incredibly valuable to us as we care about your experience with the health plan. Please take a moment to share your thoughts by participating in our survey

• Call UHC Provider Services at 844-368-6661
• Contact Surest Provider Relations

Get to Know Surest

If you're a participating health care professional for UnitedHealthcare commercial plans, you automatically participate in our Surest™ benefit plans.

Surest is a UnitedHealthcare company that administers a health plan without a deductible or coinsurance. Members have access to the nationwide UnitedHealthcare and Optum® Behavioral Health networks and can check costs and care options in advance.

Everything Surest is at your fingertips

• Surest Benefit Plan Overview
• Add the Surest Payer ID 25463 to your system
• You don't need seperate credentialling if you're an Optum Network-participating health care professional
• Members will now start receiving Surest ID cards
• Please note, at this time you are not able to check eligibility and benefits, submit claims, or view claim status on Provider Express. Please use the UHC provider portal for all of this and more!

Member ID card examples

While Surest plans leverage the Optum and UnitedHealthcare networks, these members must present their Surest member ID card.

Surest payer ID and address

• For digital claims, use 25463
• For paper claims, mail to Surest at P.O. Box 211758, Eagan, MN 55121

Please include the subscriber ID and rendering address on the claim to help us confirm the copay/member price.

Check eligibility and coverage

To check eligibility and benefits, visit the UHC Provider Portal or call UHC Provider Services at 844–368–6661. You’ll need to provide the subscriber ID if you’re requesting information about a dependent.