Contact Us

For Treatment/Authorizations, Benefits/Eligibility, Claims, Appeals or any other member-related issue, access the Secure Transactions on Provider Express or call the Customer Service number on the back of the member's ID card.

Vermont Network Management
13 Cornell Road 2nd Floor
Latham NY 12110

Email: vtnetworkmgmt@optum.com
Phone: 1-877-614-0484
Fax: 1-866-483-6254