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For Treatment/Authorizations, Benefits/Eligibility, Claims, Appeals or any other member-related issue, access the Secure Transactions on Provider Express or call the Customer Service number on the back of the member's ID card.

Tennessee Network Management

2100 Riveredge Parkway
5th Floor
Atlanta GA 30328

Phone: 1-877-614-0484
Fax: 1-855-228-3939

TN Network Management - TennCare Government

310 Great Circle Road
Nashville TN 37243

Phone: 1-800-690-1606
Fax: 1-888-785-1434