Contact Us
For Treatment/Authorizations, Benefits/Eligibility, Claims, Appeals or any other member-related issue, access the Secure Transactions on Provider Express or call the Customer Service number on the back of the member's ID card.
Rhode Island Network Management
Provider Contact Information
For assistance, please contact the appropriate team below and be sure to request and retain the reference number for your call for future follow-up.
General Provider Relations Inquiries
Contact the Optum Behavioral Health Provider Services line at 1-877-614-0484. Follow the automated prompts to reach the appropriate department. Be sure to document the reference number provided during the call.
UHC Community & State (C&S) Rhode Island Medicaid Inquiries
Contact UHC Community & State Provider Services at 1-855-766-0344. Request a reference number and keep it for your records.
Have questions?
From verifying which networks you’re in to checking the status of a claim and more. Log in to the Provider Express secure portal to get started.
