Contact Us

For Treatment/Authorizations, Benefits/Eligibility, Claims, Appeals or any other member-related issue, access the Secure Transactions on Provider Express or call the Customer Service number on the back of the member's ID card.

Puerto Rico Network Management

Rebeca Oliva
4170 Ashford Dunwoody Rd.
Suite 100
Atlanta GA 30319

Main Number: (877)614-0484
Fax Number: (612)234-0218
Email: rebeca.oliva@optum.com

Puerto Rico Autism/ABA Network Management
(877)614-0484