Contact Us
For Treatment/Authorizations, Benefits/Eligibility, Claims, Appeals or any other member-related issue, access the Provider Express secure Provider Portal or call the Customer Service number on the back of the member’s ID card.
New York Network Management
One Penn Plaza, 19th floor
New York NY 10119
Fax: 1-866-483-6254
Email: NYNetworkManagement@optum.com
Note to providers: If you need to escalate contract issues or wish to add/remove a line of business from your contract, please email us with the details.
Have questions?
From verifying which networks you’re in to checking the status of a claim and more. Log in to the Provider Express secure portal to get started.