Contact Us
For Treatment/Authorizations, Benefits/Eligibility, Claims, Appeals or any other member-related issue, access the Provider Express secure Provider Portal or call the Customer Service number on the back of the member’s ID card.
Providers who need to escalate contract issues, or wish to add or remove a line of business from their contract may email us.
For all other provider-related issues, please contact the Provider Service Line at 1-877-614-0484.
New York Network Management
One Penn Plaza, 8th floor
New York NY 10119
Fax: 1-866-483-6254
Email: NYNetworkManagement@optum.com