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For Treatment/Authorizations, Benefits/Eligibility, Claims, Appeals or any other member-related issue, access the Secure Transactions on Provider Express or call the Customer Service number on the back of the member's ID card.

North Carolina Network Management

2100 Riveredge Parkway
5th Floor
Atlanta GA 30328

Phone: 1-877-614-0484
Fax: 1-855-228-3939