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For Treatment/Authorizations, Benefits/Eligibility, Claims, Appeals or any other member-related issue, access the Secure Transactions on Provider Express or call the Customer Service number on the back of the member's ID card.

Have questions? 

From verifying which networks you’re in to checking the status of a claim and more. Log in to the Provider Express secure portal to get started.

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Email: ohbs.centralregion@optum.com
Fax: 1-866-388-1710