Contact Us

For Treatment/Authorizations, Benefits/Eligibility, Claims, Appeals or any other member-related issue, access the Secure Transactions on Provider Express or call the Customer Service number on the back of the member's ID card.

Connecticut Network Management
13 Cornell Road 2nd Floor
Latham NY 12110

Email: ctnetworkmanagement@optum.com  

Phone: 1-877-614-0484
Fax : 1-866-483-6254