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For Treatment/Authorizations, Benefits/Eligibility, Claims, Appeals or any other member-related issue, access the Secure Transactions on Provider Express or call the Customer Service number on the back of the member's ID card.

California Network Management

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From verifying which networks you’re in to checking the status of a claim and more. Log in to the Provider Express secure portal to get started.

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Post-Stabilization Care

To obtain prior authorization for post-stabilization care or to notify OHBS-CA of the need to transfer one of our member patients with a psychiatric emergency or crisis medical condition, please contact OHBS-CA at 1-800-999-9585