Our mission is to help people live healthier lives and make the system work better for everyone. Promoting and instilling the values of culture, inclusion and diversity are critical to achieving this mission and truly making a difference.
As part of this commitment, we are introducing two new Cultural Sensitivity Training courses – free and on-demand – for in-network behavioral health professionals.
Unconscious Bias Training (Certification)
To access this training course, please login using your OptumHealth Education account or create a new account.
Register today – space is limited!
As a behavioral health professional, you understand that both verbal and nonverbal communication makes a difference in whether an individual feels welcome. But are you aware of how unconscious biases can inadvertently jeopardize a patients' feeling of acceptance and security?
This free, 30 minute on-demand course is designed to help you evaluate and overcome your own unconscious biases.
Participants will learn more about:
- How to use strategies to prevent unconscious biases from influencing decisions in ways that do not match intentions to provide equally-high-quality care to all patients
- Increasing awareness and intention to use bias-protective strategies as part of routine practices