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Sign up for our new Cultural Sensitivity Training courses

Our mission is to help people live healthier lives and make the system work better for everyone. Promoting and instilling the values of culture, inclusion and diversity are critical to achieving this mission and truly making a difference.

As part of this commitment, we are introducing two new Cultural Sensitivity Training courses – free and on-demand – for in-network behavioral health professionals:

Sign up: LGBTQ+ Mental Health Training (1.5 CEUs)

Developed in partnership with OutCare Health, this course is designed to help deepen your understanding of how to care for members of the LGBTQ+ community. Once you have completed the training, you can update your provider profile by logging into to add ‘LGBTQ Supportive’ and ‘LGBTQ Identified Clinician’ under areas of expertise. Adding these areas of expertise to your profile will easily allow members to find you via the provider directory when searching for a provider with these areas of expertise.  

You can also join OutCare Health’s OutList post training. OutCare Health’s OutList is a free, publicly accessible, national directory of LGBTQ+ culturally competent providers. Signing up is quick and easy. Join the OutList today at:

Participants will learn more about:

  • Recognizing and defining the differences between sexual orientation and gender identity
  • Affirming ways to effectively communicate about sexual orientation and gender identity
  • The leading paradigms of LGBTQ+ minority stress and how these contribute to mental health conditions
  • Existing LGBTQ+ mental health disparities

To access this training course, please login using your OptumHealth Education account or create a new account.

Unconscious Bias Training (Certification)

Register today – space is limited!

As a behavioral health professional, you understand that both verbal and nonverbal communication makes a difference in whether an individual feels welcome. But are you aware of how unconscious biases can inadvertently jeopardize a patients' feeling of acceptance and security?

This free, 30 minute on-demand course is designed to help you evaluate and overcome your own unconscious biases.

Participants will learn more about:

  • How to use strategies to prevent unconscious biases from influencing decisions in ways that do not match intentions to provide equally-high-quality care to all patients
  • Increasing awareness and intention to use bias-protective strategies as part of routine practices