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November 2024 Issue 

Attend a free webinar on Nov. 21 and learn about the Surest health plan

If you’re a network (participating) provider for UnitedHealthcare commercial plans through either UnitedHealthcare or Optum Behavioral Health, you’re automatically in network for Surest benefit plans. Not sure about how to support Surest members and what tools and resources are available to you? Heard about Surest plans but not sure about billing and copays? Need to know where to get answers about benefit plans ? Here’s how to get a sure start.

 

Register for a free webinar on Nov. 21 at noon CST

Led by an Optum Behavioral expert, you’ll discover everything you need to know about Surest benefit plans, including how to verify variable copays and the latest updates to the UnitedHealthcare Provider Portal. The webinar is geared to both new or experienced providers and administrators. Can’t attend the webinar? A recording will be available on demand.

Resources that enhance your know-how

Check out these helpful tools and guides available whenever you need them:

  • Use the Surest Enhanced Electronic Data Interchange (EDI) – Learn how to set up your system for Surest plans and view the variable copays with this Enhanced EDI Guide.
  • Explore the self-paced interactive guide – Learn everything you need to know about working with Surest benefits.
  • Get speedy support with Click to Chat – This new feature in the UnitedHealthcare Provider Portal saves you time getting answers to questions on claims, eligibility and benefits, prior authorization and technical issues.

Questions?

If you have other questions, please call the number on the back of the member’s Surest ID card.

 

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Article published November 12, 2024