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November 2024 Issue 

Updated state-specific mobile crisis listings now available

When someone is experiencing a severe mental health crisis, they may urgently require a face-to-face response from a mental health professional. Twice each year, our mobile crisis listings are updated to reflect the mobile crisis providers available in your area – the cities or counties they operate in, phone numbers, hours of operation and other key information, as needed. 

Action Needed: Update your resources with the latest crisis listings

How mobile crisis teams supplement your care

Mobile crisis teams can provide short-term management within the individual's community, including their family or other support systems. They work to:

  • Assist people in crisis and help resolve the crisis, when possible
  • Provide intervention in a setting where the person in crisis is most comfortable and the intervention is least restrictive (which is often the person’s home or another place in their community)
  • Give appropriate care and support without involving law enforcement, emergency departments or hospitalization when possible
  • Link people in crisis to medical and behavioral health services that can help resolve the situation and prevent future crises

Most mobile crisis teams include both professional and paraprofessional staff – for example, a master’s-level clinician and a peer support staff person. If a Mobile Crisis Team determines that further psychiatric or medical assessment is needed, they can arrange for individuals to be transported to a hospital psychiatric emergency room.

If you discover an error in a listing or discover a crisis provider is no longer available, please submit corrected information, including state and county, to sarah.blanka@optum.com.

 

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Article published November 12, 2024