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November 2025 Top of Mind

Help new members find you in the new year

The new year often brings changes, and that may include finding a new behavioral health provider. Keeping your directory information current is one of the best ways to help ensure members can find you.

It only takes a few minutes

You can review and update your demographic information at any time, but your information must be verified at least once every 90 days. You’ll receive emails to remind you to attest to your provider profile accuracy.

Be sure to check:

  • Appointment availability status – Indicate whether you’re accepting new patients
  • Contact emails – You can designate up to 8 different email addresses
  • Area of Expertise (AOE) designations – Highlight special training, certifications and unique experience that distinguishes you

 

Update your profile using these easy steps:

  1. Review your listing in the Live and Work Well member directory (password: clinician)
  2. Go to ProviderExpress.com and select Log In to access the Provider Express secure portal using your One Healthcare ID. Don’t have one? Choose First-time User on the login page to create one.
  3. Select My Practice Info > Clinician Information > Edit, if updates are required. If not, skip to step 6.
  4. If you’re adding a new AOE, scroll down to Attested Expertise section and click the + sign (Add new Attested Expertise)
  5. Make appropriate selection(s) from the drop-down menu and click next
  6. Select “so I attest” when prompted

 

You will receive a confirmation number when your profile is updated. Please note this number for your records. Your updated demographic details will now reflect in our system and in the Live and Work Well directory.

We’re here to help
For assistance with updating your provider profile, please contact your Colorado Provider Resource Advocate or call Provider Services at 1-877-614-0484, Monday–Friday, 7a.m.–7 p.m. CT.


 

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