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April 2025 Top of Mind
Questions about Optum? Here are the answers.
Whether you’re a new provider, have recently joined an office staff or have been working with us for a while, it may feel overwhelming to navigate doing business with Optum.
It doesn’t have to be. Join us for a Navigating Optum session and discover how to make working with us simple, effective and efficient.
Register today
Select a session that fits your schedule, then click to register. Spending just an hour with us will save you many hours ahead.
What will be covered
- Working electronically with Optum 24/7
- Create a Provider Express secure portal account to:
- Review member eligibility and benefits
- Verify services requiring authorization/notification
- Submit claims and check status
- Set up electronic payments
Claims and billing:
- Review reimbursement policies
- Improve the speed of claim processing
- Minimize denials and receive accurate payments
Helpful resources:
Network manuals
Clinical criteria and guidelines
