November 2024 Issue
Learn what you need to do so you can assist those in crisis in Louisiana
The Louisiana Department of Health/Office of Behavioral Health is creating a coordinated system to provide crisis services to Medicaid members – and you’re invited to be a part of it.
The new Louisiana Crisis Response System provides a spectrum of services designed to reduce barriers individuals often face when trying to access services during a mental health crisis. This innovative, collaborative approach delivers rapid access to rapid care through mobile crisis response, behavioral health crisis centers, community brief crisis support and crisis stabilization services. The system executes a coordinated statewide crisis system that builds upon the existing needs, strengths and resources of Louisiana’s Medicaid-serviced individuals and communities. This system includes call center(s), mobile crisis response, community brief crisis support, behavioral health crisis centers, and crisis stabilization providers.
Crisis services vary by region
The Louisiana Crisis Response System operates across the state, with specific service options available to Medicaid members in each region.
Adult crisis services
- Mobile Crisis – Regions 2, 4, 5 and 6
- Behavioral Health Crisis Care – Regions 1, 4 and 5
- Community Brief Crisis Support – Regions 2, 4, 5 and 6
- Crisis Stabilization – Regions 1, 3, 4, 5, 7, 8 and 9
Youth crisis services
- Mobile Crisis and Community Brief Crisis Support – Regions 7 and 8
Become a part of the support system
Interested in becoming licensed as a crisis provider in your region? Applications and licensing information are managed by the Center for Evidence to Practice within Louisiana State University Health Services Center.
Need more info?
Additional information about the Louisiana Crisis Response System, such as fee schedules, service definitions, the crisis model of care and more, is available on the state website.
If you have questions, email a UnitedHealthcare Community Plan behavioral health advocate or crisis liaison at networkse@optum.com
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Article published November 12, 2024