Welcome to the Optum Network!
Provider Notification
Optum Network Manual
- Network Manual
Level of Care Guidelines
- LOC Guidelines
Best Practice Guidelines
- BP Guidelines
Algorithms for Effective Reporting and Treatment (ALERT)
Coordination of Care (COC)
New York Medicaid Provider Resources
Provider Training Materials
- NY Medicaid and Wellness4Me Training Deck
- NY Medicaid and Wellness4Me Billing Presentation (NYC)
- NY Medicaid and Wellness4Me Billing Presentation (Rest of State)
- NY Medicaid and Wellness4Me HCBS Provider Training Presentation
Quality Improvement
- Sentinel Event Reporting Requirement Notification
- Sentinel Event Reporting Form
- NY Medicaid Audit Tools
NY Assertive Community Treatment (ACT) and Personalized Recovery Oriented Services (PROS)
Clinical Information
Additional information and forms are available, including psych/neuropsych testing guidelines, credentialing plans, and Disability Solutions Manual, on the Provider Express Guidelines/Policies & Manuals and Optum Forms pages.