Welcome to the Optum Network!
Provider Notification
Optum Network Manual
Level of Care Guidelines
Best Practice Guidelines
Algorithms for Effective Reporting and Treatment (ALERT)
Coordination of Care (COC)
New York Medicaid Provider Resources
Provider Training Materials
- NY Medicaid and Wellness4Me Training Deck
- NY Medicaid and Wellness4Me Billing Presentation (NYC)
- NY Medicaid and Wellness4Me Billing Presentation (Rest of State)
- NY Medicaid and Wellness4Me HCBS Provider Training Presentation
Quality Improvement
- Sentinel Event Reporting Requirement Notification
- Sentinel Event Reporting Form
- NY Medicaid Audit Tools
NY Assertive Community Treatment (ACT) and Personalized Recovery Oriented Services (PROS)
Clinical Information
Additional information and forms are available, including psych/neuropsych testing guidelines, credentialing plans, and Disability Solutions Manual, on the Provider Express Guidelines/Policies & Manuals and Optum Forms pages.