Optum Telemental Health Services
(ONLY complete an attestion if you are a contracted provider with Optum)
Prior to delivering Telemental Health services, each provider is required to electronically sign a Telemental Health attestation.
Individually-credentialed providers may click on the appropriate link above to complete attestation, and electronically sign and submit the appropriate attestation to Optum Behavioral Network Services for validation.
Once validation is confirmed you may begin delivering Telemental Health services.
- Nomenclature List
- FAQs
- Checklist Protocol: Originating Site, Distant Site, Telemental Health Provider
- Recommended Protocol for Delivering Telemental Health Services
- Provider Best Practices
- Verification Process: What TMH Services are Covered Per Members’ Benefit Plan
- Requirements for Billing Telemental Health
- Technology Requirements
American Telemedicine Association (ATA) Guidelines
Optum and ATA are collaborating together to provide you with easy access to their guidelines for delivering Telemental Health service.
- Practice Guidelines for Video-Based Online Mental Health Services (published 2013)
- A Lexicon Assessment and Outcome Measurements for Telemental Health (published 2013)
- Practice Guidelines for Videoconferencing-Based Telemental Health (published 2009)
- Evidence-Based Practice for Telemental Health (published 2009)
While training is not required, it is highly recommended.
Delivering Online Video Based Mental Health Services for Optum Providers
The course covers a multitude of areas such as the history, evolution, models of care and benefits of telemedicine. In addition, the course provides a detailed overview of telemental health and online service delivery models and instructs participants in how to develop an online mental health service or practice by outlining essential infrastructure and technology components for getting started. Legal, regulatory, and ethical considerations when delivering mental health services online are also included. Finally, reimbursement strategies, clinical, administrative and technical best practices for delivering online video-based mental health services and tactics on how to best plan and respond to patient emergencies in an online setting are covered.