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For Treatment/Authorizations, Benefits/Eligibility, Claims, Appeals or any other member-related issue, access the Secure Transactions on Provider Express or call the Customer Service number on the back of the member's ID card.

Rhode Island Network Management
950 Winter Street
Ste 2200 3800
Waltham MA 02451

Main Number: (877)614-0484
Fax Number: (781)419-8479