Contact Us
For Treatment/Authorizations, Benefits/Eligibility, Claims, Appeals or any other member-related issue, access the Secure Transactions on Provider Express or call the Customer Service number on the back of the member's ID card.
North Carolina Network Management
Chanderica English-McCrea (Western Counties)
2100 Riveredge Parkway
5th Floor
Atlanta GA 30328
Main Number: (877)614-0484
Fax Number: (855)228-3939
Email: chanderica_english@optum.com
Sheila Karimzadeh (Eastern Counties)
2100 Riveredge Parkway
5th Floor
Atlanta GA 30328
Main Number: (877)614-0484
Fax Number: (855)228-3939
Email: sheila.karimzadeh@optum.com