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For Treatment/Authorizations, Benefits/Eligibility, Claims, Appeals or any other member-related issue, access the Secure Transactions on Provider Express or call the Customer Service number on the back of the member's ID card.

Mississippi Network Management

Rusty Palmer (MS Coordination, Access Network, CAN)
2100 Riveredge Parkway
5th Floor
Atlanta GA 30328

Main Number: (877)614-0484
Fax Number: (855)291-7422
Email: james.palmer@optum.com

Mike Strazi (MS Children's HIPC)
2100 Riveredge Parkway
5th Floor
Atlanta GA 30328

Main Number: (877)614-0484
Fax Number: (877)331-5852
Email:michael.strazi@optum.com