Contact Us

For Treatment/Authorizations, Benefits/Eligibility, Claims, Appeals or any other member-related issue, access the Secure Transactions on Provider Express or call the Customer Service number on the back of the member's ID card.

Iowa Network Management

Steve Inzerello (Eastern Region)
1089 Jordan Creek Parkway, Suite 320
West Des Moines, IA 50266

    Main Number: (877)614-0484
    Fax Number:  (855) 738-7820

Lori Moncherry (Western including Des Moines)
1089 Jordan Creek Parkway, Suite 320
West Des Moines, IA 50266

    Main Number: (877)614-0484
    Fax Number: (844) 731-9120