Contact Us
For Treatment/Authorizations, Benefits/Eligibility, Claims, Appeals or any other member-related issue, access the Secure Transactions on Provider Express or call the Customer Service number on the back of the member's ID card.
Georgia Network Management
April McClam (Counties of Bartow, Cherokee, Clayton, Cobb, Dekalb, Douglas, Fayette, Forsyth, Fulton, Gwinnett, Henry, Newton, Rockdale, Spaling)
2100 Riveredge Parkway
5th Floor
Atlanta GA 30328
Main Number: (877)614-0484
Fax Number: (855)228-3939
Email: april.mcclam@optum.com
Adam Pancake (All other counties not listed above)
2100 Riveredge Parkway
5th Floor
Atlanta GA 30328
Main Number: (877)614-0484
Fax Number: (855)228-3939
Email: adam.pancake@optum.com