Clinical Tools and Quality Initiatives

Optum is committed to fulfilling our mission and vision to help people live their lives to the fullest and to be a constructive and transformational force in the health care system. The Quality Program's mission is to support the Optum clinical mission, vision and values by effectively managing the quality of services provided to its members.

Our Quality Program supports the efforts of practitioners and providers through information analysis and sharing, education, administrative support, and behavioral health clinical quality management expertise.

You will find links on this page to useful information and tools that will help you manage your practice and improve the quality of care you provide to our members.

Goals of the Quality Improvement Program

Optimal quality behavioral health care is achieved through a close and active partnership among Optum, individual members and all healthcare practitioners and providers.

In order to achieve its overall goals, the QI Program strives to:

Ensure that the care members receive is clinically sound, and based on the most current and relevant clinical knowledge, practices, and technology.
Build partnerships with behavioral healthcare practitioners to improve member outcomes.
Improve the continuity and coordination of care delivered to members.
Identify opportunities and activities that reduce risk and achieve safe treatment environments for members.

Optum has implemented the following clinical quality programs and compiled helpful information for you and your practice:

Clinical Toolkits:

Alcohol and Other Drug Disorders
Practitioner Resources:	Screening Tools APA DSM5 Level 2 Substance Use Adult: DSM5 adult substance use questionnaire APA DSM5 Level 2 Substance Use Parent of Child Age 6 to 17: DSM5 child and adolescent substance use questionnaire AUDIT-C: Adult alcohol use questionnaire CAGE: Adult alcohol use questionnaire CAGE-AID: Adult alcohol and drug use questionnaire CRAFFT (Self-Administered): Adolescent alcohol and drug use questionnaire CRAFFT (Practitioner-Administered): Adolescent alcohol and drug use questionnaire SBIRT: Screening, Brief Intervention, and Referral to Treatment
Patient Information:	Live and Work Well Patient Information
Attention Deficit/Hyperactivity Disorder
Practitioner Resources:	Health Care Appointment Planners Medication Log Vanderbilt Scales
Patient Information:	Live and Work Well Patient Information
Major Depression
Practitioner Resources:	SAMHSA-HRSA’s PHQ9 Resources (click on "Depression Screening Tools") MacArthur Initiative on Depression (Treatment Recommendations on p. 18) Improving Medication Adherence
Patient Information:	Live and Work Well Patient Information

Coordination of Care
Practitioner Resources:	Exchange of Information Form
Patient Handout:	Coordination of Care Checklist

Schizophrenia
Practitioner Resources:	Metabolic Screening for Patients on Antipsychotics
Patient Handout:	Live and Work Well Patient Information

General Information
Practitioner Resources:	HEDIS Overview

The information available or referenced herein is informational resources and tools you may use for your practice and are for educational purposes only.