Achievements in Clinical Excellence (ACE) - Facility

The future of providing excellent health care has arrived and it's called ACE - Introducing Achievements in Clinical Excellence.

ACE is a facility measurement and recognition program that acknowledges and rewards facilities for delivering both effective and efficient clinical care.

ACE is the next evolution of a great idea

ACE is the next measurement program iteration that progresses several steps forward from the measurement program known as Facility Quality Measure, or FQM. Where FQM was strictly a data gathering device, ACE parses important clinical data and proactively measures effectiveness and efficiency improvement, as well as providing a pathway to achieving clinical success.

FQM was initiated in 2006* to increase transparency of facility-based effectiveness and efficiency metrics for consumers, payers and facilities. FQM evaluated facilities on one efficiency metric and multiple effectiveness measures. The result of those measures was public acknowledgement of high-performing facilities on the liveandworkwell.com website and other provider search directories available to members:

• Two stars signified a facility met both effectiveness and efficiency metrics
• One-star facilities met only effectiveness metrics

ACE better allows Optum to understand how every facility can become a more effective and efficient provider, which in turn gives us the insight to help guide and encourage facilities to achieve the highest level health care delivery.

*Methodology enhanced in 2008 and Public Sector data added in 2010

ACE Platinum status has its benefits

• Streamlining the traditional Clinical Review process resulting in fewer phone calls
• Identifying, recognizing and rewarding facilities that provide effective and efficient care for our consumers
• Develop and promote transparency of effectiveness and efficiency metrics
• Monitor success metrics for continuous program improvement

For a more in-depth explanation of the ACE Facility program, please explore the links below. And be sure to visit this page frequently for updates and information about ACE.

• ACE Facility Flyer
  
• ACE Facility Program Description
• ACE Facility Presentation
• ACE Facility FAQs
• Example Facility Scorecard

For questions or more information about ACE or your current ACE ranking, please contact us at ace@optum.com.